01 Overview
This policy applies to physical bike spare parts and accessories purchased from NoWay E-Wendor.
Contact us to request a return if a product is incorrect, damaged, defective or does not fit. Items must be unused, uninstalled and in their original packaging with the invoice.
Request a return within 7 calendar days of delivery. Email ravikwmt@gmail.com with your order number, reason for return and relevant photos for an incorrect, damaged or defective item. For help, call +91 9380332316.
02 Return Process
- The product must be unused and in its original condition.
- Contact our support team before sending an item back. We will confirm the return instructions and return address for your order.
- Once the item is received at our warehouse, it will be inspected and verified.
03 Refund Approval
Refund approvals are subject to internal review and verification. If approved, the refund will be credited to the original payment method within 7 calendar days after approval. NoWay E-Wendor reserves the right to reject refund requests that do not meet the policy conditions. By purchasing our products, you agree to this Return & Refund Policy.
04 Refund Process
- Upon successful verification, a refund for the product price will be issued.
- Original delivery charges are non-refundable for returns caused by a customer's ordering or fitment selection error.
- Customers are responsible for return shipping costs when the return is due to their ordering or fitment selection error. If the issue is our mistake, including an incorrect, damaged or defective item supplied by us, or incorrect fitment advice from our team, NoWay E-Wendor will cover the return shipping cost. Contact support before shipping the item so we can confirm the return instructions.
- Approved refunds will be credited within 7 calendar days after approval. For past Cash on Delivery orders, contact support to confirm the refund payment details.
Still have questions?
Our support team is happy to walk you through anything on this page.
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